Shipping Policy
U.S. Delivery Coverage and Timing
We currently serve United States delivery addresses only and provide complimentary standard shipping storewide. Allow 1–2 business days for processing before the parcel leaves our facility; the expected carrier journey then takes 4–6 business days. To set out the process precisely, this guidance summarizes timing, responsibility, and support for U.S. shipping; timing and responsibility remain unambiguous. Weekends and U.S. As an additional detail, public holidays are not processing days, and carrier, weather, address, peak-period, or other outside events may affect estimates. A shipment confirmation with tracking is provided after the carrier receives the order.
Address Changes, Cancellation, and Delivery Issues
Accurate address information is the customer's responsibility. For this purpose, requested edits are considered when received early enough but are not assured after processing begins. For consistent handling, the details in this section explain our handling of delivery changes and shipment issues from start to finish; the available remedy remains straightforward. Ask to cancel as early as possible and before shipment. Where applicable, once tracking has been issued, the return and refund terms apply. Tell us about a lost, damaged, incomplete, or incorrect delivery at support@munchkinfen.shop or 512-937-2099. At the relevant stage, we will investigate and arrange the remedy that applies.
Merchant Information
Business name: munchkin
Trade name: munchkin
Email: support@munchkinfen.shop
Phone: 512-937-2099
Physical address: 1803 Tunsel Rd SW, Hartselle, Alabama, 35640, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).